Useful links

IT Support

• ITS Service Desk
• IT Knowledge Base with IT instructions
  
• SmartDesk Portal Contact point for IT concerns
  
• ZO Support InfoPortal Information about IT workstation of the central bodies (ZO)
  
• ID-ZO Apps for ZO employees (central bodies)
  
• Web Center Changing password, editing user data, managing forward
  
• Service notifications Announcements/information concerning the IT services
  
• ETH Mail web access Read emails independently of a mail client
  
• ETH Mail archive Online archive with full text search
  
• polybox Dropbox-like internal ETH storage
  
• IT Shop Obtaining software licenses and downloading software
  
• IT training Internal & external IT courses for ETH staff and students
• Remote network connectivity VPN, Wi-Fi, data roaming
  
• ETHIS Help Support, instructions and explanations
• "Phone Control Center" Manage telephony settings and mutation to softphone